Privacy Policy

Privacy Policy

We’re delighted that you’ve shown interest in our work. Data protection is very important for us as we value our clients and our students rights to privacy.

This privacy policy tells you how and why we collect and use your data. If you have any questions or concerns then please email us on natalia.osullivan@btopenworld.com or write to us and we will do our best to answer any questions you might have The processing of your personal data, such as the name, address, e-mail address, or telephone number shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the UK Data protection Act 2018.

Soul Rescuers has implemented adequate technical and organizational measures to ensure the protection of Personal Data processed through this website is secure. However, internet-based data transmissions may in principle have security gaps, so absolute protection may not be guaranteed. If you have any concerns submitting your personal data via internet please contact us and we will arrange for the alternative (e.g. telephone, direct email, etc.).

Name and Address of the Data Controller

Soul Rescuers

The Firs, 4 Brookside Road, Combwich, Somerset, TA5 2QN

Website: www.soulrescuers.co.uk/

Cookies

The website operated by Soul Rescuers uses cookies. Cookies are text files that are stored in a computer system via an Internet browser. Through the use of cookies, Soul Rescuers can provide the users of this website with more user-friendly services that would not be possible without the cookie setting.

By means of a cookie, the information and offers on our website can be optimized with the user in mind. Cookies allow us, as previously mentioned, to recognize our website users. The purpose of this recognition is to make it easier for users to utilize our website. The website user that uses cookies doesn’t have to enter access data each time the website is accessed because this function is taken over by the cookie, which is stored on the user’s computer system

You may, at any time, prevent the setting of cookies through our website by means of a corresponding setting of the Internet browser used, and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs.

Data we collect

Contacting us via website

When you contact us via website we will securely save your personal information and will never share data with other organisations or individuals. The data collected via website is stored and used solely for purposes that you indicated in your form. For bookings we may collect name, telephone number and email address. During a consultation, we may also ask you to provide us with information regarding your personal or professional interests, lifestyle, health conditions and wellbeing. This is only to ensure we deliver the best service to you – this information will not be disclosed or used for any marketing purposes. This information is safely stored and kept for as long as you are an active client or student.

From time to time we may email you with the information on upcoming retreats and workshops that might be of interest to you, you can always opt out from this communication by emailing us and asking us to remove you from our distribution lists.

Your rights

Consent

You can withdraw your consent at any time. If, at any time you do not wish to receive further information about us and our services or you wish to change your contact details or preferences, please let us know by contacting us using the details below. If you request to receive no further contact from us, we will keep some basic information in order to avoid sending you unwanted materials in the future, and to ensure that we do not accidentally store details for the same person multiple times.

Also, it is worth noting that if you opt out and then later opt back in your most recent instruction will take precedence.

You also have the rights to:

  • 1. request a copy of the information we hold about you;
  • 2. update or amend the information we hold about you if it is wrong;
  • 3. change your communication preferences at any time;
  • 4. ask us to remove your personal information from our records;
  • 5. object to the processing of your information form marketing purposes or;
  • 6. raise a concern or complaint about the way is being used

If you would like to exercise any of these rights – please send us a request by email to natalia.osullivan@btopenworld.com  or by writing to us at;

The Firs, 4 Brookside Road, Combwich, Somerset, TA5 2QN

Where your data is held

All information you provide to us is stored securely and treated with care and respect. The data that we collect from is never transferred to, or stored at, a destination outside the European Economic Area (“EEA”). I

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Who has access to your data

As mentioned previously – we won’t sell or rent your data to third parties for them to use for their own purposes. Only Soul Rescuers Terry and Natalia O\Sullivan have access to your data. We may disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply any agreements, or to protect the rights, property or safety of Soul Rescuers or others.

Occasionally we share information amongst our students which benefits all of them and in those instances we share your data within the SR Course group. If you are concerned about sharing your data with the rest of the students, please contact us and let us know.